Missed Connection Guide
Your first flight is late. You already know you'll miss the second. What to do while still in the air.
The airline usually knows before you do. If your itinerary is on one ticket, the rebooking process starts automatically. If it isn't, you need to move fast.
If it's one ticket
The airline will typically rebook you on the next available flight and text or app-notify you before you land. If not, head to a transfer desk or call the reservations line.
You are entitled to reasonable accommodation and meals if the delay is the airline's responsibility and you're stuck overnight.
If it's separate tickets
This is where preparation pays off. Book a new flight while still airborne on wifi if possible - prices go up fast once the delay hits announcement boards.
The second airline has no obligation to help. If your travel insurance covers missed connections due to delay, keep documentation - delay notices, boarding pass, receipts.
What you can claim
EU261 and UK261 cover missed connections when the original delay causes them, up to 600 euros depending on distance.
In the US, cash compensation for delays isn't automatic - but airlines routinely offer travel credits, hotel and meal vouchers for overnight disruptions.
Frequently asked questions
What if the airline blames weather?
Weather is usually not compensable, but rebooking is still free.
Should I take a voucher or cash?
For a cancelled flight, cash. For an inconvenience, credit often has higher stated value.
In summary
If you take one thing from this guide, it's this: the more prepared you are before you travel, the fewer decisions you have to make when you're tired and jet-lagged. Bookmark this page and check the update date before your next trip.
Keep reading
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How Flight Refunds Actually Work
Refundable, non-refundable, and everything in between. What you are legally entitled to when things go wrong.
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