Privacy Policy

Express General is operated by Express General LLC, a company registered in the state of Montana, United States, with its principal place of business at 1200 10th Ave S Ste 30, Great Falls, MT 59405. In this policy, references to 'we', 'us', and 'our' mean Express General LLC.

This Privacy Policy explains what personal information we collect when you use expressgeneral.com and related services, how we use it, on what legal basis, who we share it with, how long we retain it, and the rights you have in relation to it.

We collect information you provide directly, such as your email address when you subscribe to our newsletter or the details you submit through our contact form. We also collect limited technical information automatically when you visit the site, including your IP address, browser type, device type, referring page, and the pages you view.

We do not collect payment information because we do not sell products or services directly on the website.

We use your information to operate the site, respond to your enquiries, send the newsletter you subscribed to, understand how content is used in aggregate, prevent abuse, and comply with legal obligations. We do not sell your personal information and we do not use it for advertising personalisation on third party platforms.

Where GDPR applies, we rely on the following legal bases: your consent for the newsletter and any optional cookies; our legitimate interest in operating and improving the site; performance of a contract when you request a service from us; and legal obligation where required by law.

We share information with a small number of trusted service providers who process it on our behalf under written data processing agreements. These include our email delivery provider, our website hosting provider, and our analytics provider. We may disclose information where required by law, court order, or to protect our legal rights.

Newsletter subscriber emails are retained until you unsubscribe or request deletion. Contact form submissions are retained for up to 24 months for support and quality purposes. Server logs are retained for up to 90 days.

Depending on where you live, you may have the right to access, correct, delete, restrict, port, or object to the processing of your personal information. To exercise any of these rights, email privacy@expressgeneral.com. We respond within 30 days.

Residents of California have additional rights under the CCPA and CPRA including the right to know what personal information we have collected and the right to opt out of sale (we do not sell personal information).

Because our providers operate globally, your information may be processed in countries outside your own, including the United States. We use standard contractual clauses and other approved mechanisms to protect data during transfer.

We use industry standard technical and organisational measures to protect personal information, including encryption in transit, restricted access controls, and periodic security reviews. No system is perfectly secure and we cannot guarantee absolute security.

The site is intended for a general adult audience. We do not knowingly collect personal information from children under 13 (or the equivalent minimum age in your jurisdiction). If you believe a child has provided us with personal information, please contact us and we will delete it.

We may update this Privacy Policy from time to time. Material changes will be highlighted on this page and, where appropriate, notified via the newsletter. The 'last updated' date at the top reflects the most recent revision.

For questions about this document, email legal@expressgeneral.com or write to Express General LLC, 1200 10th Ave S Ste 30, Great Falls, MT 59405, US.