Team

The people behind the guides.

A small editorial team of writers, editors, and researchers. Every article carries the standards described below.

Editorial team

Lena Marquez

Editor in Chief

Former Skift senior editor. 15 years covering aviation and travel policy. Based in Great Falls.

Tomas Hall

Senior Aviation Writer

Ex-airline operations. Writes on fare rules, refunds, and airline policy changes.

Sana Iyer

Documents & Visas Editor

Immigration lawyer turned writer. Covers passports, visas, ETIAS, and entry rules.

Kai Sorensen

Destinations Editor

Splits time between Reykjavik and Bangkok. Writes destination guides and layover reviews.

Priya Rao

Managing Editor

Oversees the editorial calendar, corrections, and the quarterly review process.

Marc Duval

Head of Research

Runs primary source verification and fact-checking across the article library.

Content standards

Every article is fact checked before publication. Sources are primary where possible - airline fare rules, consular websites, airport authority pages. Secondary sources are named. Numbers are dated. When we don't know, we say so.

Fact checking

Our research team reviews every draft against source material. Any factual change to an existing article triggers a new update date and, where meaningful, an inline correction note.

Our mission

We exist to give clear, fast answers to real travel problems. We're independent of any airline, hotel chain, or booking platform. That independence is not decorative - it shapes what we cover and what we don't.

Corrections

If you find an error, email corrections@expressgeneral.com. We publish corrections at the top of the affected article and log them in our internal change history.